Legal

Privacy Policy

Effective date: May 23, 2026

Third Vantage LLC respects the privacy of clients, employees, and authorized users. This policy explains how we collect, use, and protect information through our website, internal tools, and business integrations.

Information we collect

We may collect contact information, company information, support request details, device and technical information, and communications you send to us. When authorized, our internal tools may also access business records from connected services, including QuickBooks Online data such as company profile information, customers, vendors, invoices, bills, payments, accounts, and related accounting records.

How we use information

We use information to provide IT consulting and support services, respond to requests, maintain business records, operate internal workflows, troubleshoot issues, improve security, and meet legal or accounting obligations. QuickBooks Online data is used only for authorized internal business processes and client service needs.

Connected services and credentials

If a tool connects to a third-party service, we request only the access needed for the approved workflow. Access tokens, API credentials, and similar authentication information are treated as confidential and are not sold or shared for advertising.

Sharing

We do not sell personal information. We may share information with service providers that help us operate our business, such as hosting, ticketing, email, security, accounting, and automation providers. We may also disclose information when required by law, to protect rights and security, or with your direction or consent.

Retention

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer retention period is required for legal, tax, accounting, security, or contractual reasons. When information is no longer needed, we delete it or de-identify it where practical.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

You may contact us to request access, correction, deletion, or restriction of information where applicable. Some requests may be limited by legal, security, contractual, or business record requirements.

Children's privacy

Our website and tools are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The effective date above shows when this version was last updated.

Contact

Questions about this policy may be sent to Third Vantage LLC, 609 Arrowhead Dr, Orange, CT 06477, or through the contact page.